Privacy Policy

This Privacy Policy (“Policy”) explains how LuxyNames, a brand operated by The Complete Studio, which conducts business under the name LuxyNames (“The Complete Studio”, “LuxyNames”, “we”, “us”, or “our”), collects, uses, stores, and protects personal information.

By accessing or using the LuxyNames website, you acknowledge that you have read and understood this Privacy Policy.

1. Entity Clarification

LuxyNames is not a separately registered legal entity. All data collection, processing, billing, and legal responsibility is handled by The Complete Studio, doing business as LuxyNames.

2. Information We Collect

We may collect the following types of information:

2.1 Information You Provide Voluntarily

• Name
• Email address
• Company name
• Payment Information
• Messages submitted via contact forms
• Enquiries related to domain purchases or consulting
• Information shared via live chat or email

Providing this information is voluntary, but may be required to respond to enquiries or complete transactions.

2.2 Automatically Collected Information

When you access the website, we may automatically collect:

• IP address
• Browser type and device information
• Pages visited and time spent
• Referring URLs
• General usage analytics

This data is collected for security, analytics, and performance improvement purposes.

3. Cookies & Tracking Technologies

LuxyNames may use cookies and similar technologies to:

• Improve website functionality
• Understand user behavior
• Analyze traffic patterns

You may disable cookies through your browser settings. However, doing so may affect certain website features.

4. How We Use Information

Collected information may be used to:

• Respond to enquiries and requests
• Facilitate domain purchases or transfers
• Provide post-purchase assistance
• Improve website functionality and content
• Maintain security and prevent misuse
• Comply with legal or regulatory obligations

We do not use personal information for unsolicited marketing unless explicitly permitted by the user.

5. Legal Basis for Processing

Where applicable, we process personal information based on:

• User consent
• Contractual necessity
• Legitimate business interests
• Legal or regulatory obligations

6. Third-Party Services

LuxyNames may use third-party services, including but not limited to:

• Website analytics providers
• Live chat tools
• Email communication tools
• Escrow service providers (if chosen by the Buyer)
• Payment processors

These third parties operate independently and are governed by their own privacy policies. LuxyNames does not control and is not responsible for their data practices.

7. Data Sharing & Disclosure

We do not sell, rent, or trade personal information. Information may be disclosed only:

• To service providers necessary to operate the website or complete transactions
• To comply with legal obligations
• To protect the rights, property, or safety of The Complete Studio or others
• In connection with dispute resolution or fraud prevention

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Fulfill the purposes outlined in this Policy
• Comply with legal, accounting, or regulatory requirements
• Resolve disputes and enforce policies

Data may be retained longer where required by law or legitimate business needs.

9. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information. However, no method of transmission or storage is completely secure.

LuxyNames does not guarantee absolute security of information.

10. International Users

LuxyNames operates globally. By using the website, you acknowledge that your information may be processed or stored in jurisdictions with different data protection laws than your own.

11. User Rights

Depending on applicable laws, users may have the right to:

• Request access to personal information
• Request correction or deletion
• Object to certain processing activities

Requests may be submitted via email. We reserve the right to verify identity before acting on such requests.

12. Children’s Privacy

LuxyNames does not knowingly collect personal information from individuals under the age of 18. If such information is identified, it will be deleted upon discovery.

13. External Links

The LuxyNames website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

14. Policy Updates

This Privacy Policy may be updated at any time without prior notice. Continued use of the website constitutes acceptance of the updated Policy.

15. Contact Information

For privacy-related questions or requests, please contact us through email: support@luxynames.com or by submitting a form located at our Contact Page.