Private Sales Policy

This Private Sales Policy (“Policy”) governs all private, off-market, negotiated, or non-public domain transactions conducted through LuxyNames, a brand operated by The Complete Studio, which conducts business under the name LuxyNames (“The Complete Studio”, “LuxyNames”, “we”, “us”, or “our”).

By engaging in any private sale discussions, negotiations, or transactions, you (“Buyer”, “you”) acknowledge and agree to be bound by this Policy.

1. Definition of Private Sales

A Private Sale includes, but is not limited to:

• Off-market domain transactions
• Domains not publicly listed with a fixed price
• Negotiated pricing or terms
• Direct outreach or inbound enquiries
• Sales conducted via email, chat, calls, or messaging platforms
• Invite-only or confidential offerings

2. No Obligation to Sell

All private sale discussions are non-binding unless and until:

• Terms are explicitly agreed in writing, and
• Payment (or escrow initiation) is completed

LuxyNames reserves the right to:

• Decline any offer
• Withdraw a domain from negotiation
• Modify pricing or terms
• Terminate discussions at any time without providing a reason.

3. Pricing & Negotiations

• Prices discussed during private negotiations are indicative only until confirmed in writing.
• Verbal discussions, emails, or messages do not constitute a binding agreement.
• LuxyNames is not obligated to honor preliminary discussions or informal offers.

All pricing is subject to availability and confirmation.

4. Non-Refundable Deposits & Reservations

Any payment made toward a private sale, including:

• Token payments
• Reservation fees
• Advance or partial payments
• Good-faith deposits

is strictly non-refundable under all circumstances.

Such payments may result in:

• Temporary reservation of the domain
• Removal from public listings
• Suspension of parallel negotiations

Failure to complete the remaining balance within the agreed timeframe may result in forfeiture of the deposit, at LuxyNames’ sole discretion.

5. Payment & Escrow

• Private sales may be completed via direct payment or third-party escrow services.
• Use of escrow is optional unless explicitly required.
• Escrow providers operate independently and under their own terms.

LuxyNames is not responsible for:

• Escrow delays
• Escrow decisions
• Escrow disputes or reversals

Any escrow fees are borne by the Buyer unless agreed otherwise.

6. Confidentiality & Discretion

Private sales are often conducted under an expectation of confidentiality. Unless otherwise agreed:

• Buyers agree not to disclose pricing, negotiations, or domain availability
• LuxyNames may conduct parallel discussions unless exclusivity is explicitly agreed in writing

No confidentiality or exclusivity is implied by default.

7. Exclusivity 

Exclusivity is granted only if:

• Explicitly stated in writing, and
• Supported by a non-refundable payment

Absent written confirmation, LuxyNames is free to:

• Enter discussions with other parties
• Accept competing offers

8. Buyer Due Diligence

The Buyer is solely responsible for:

• Trademark searches
• Legal clearance
• Business evaluation
• Regulatory compliance

LuxyNames does not guarantee suitability, exclusivity, or non-infringement of any domain offered privately.

9. No Guarantees or Representations

All private sale domains are offered “as is” and “as available.” LuxyNames makes no representations regarding:

• Business success
• Brand value
• SEO performance
• Investment return
• Future resale potential

10. Limitation of Liability

To the fullest extent permitted by law:

• LuxyNames shall not be liable for indirect, incidental, or consequential damages
• Liability, if any, shall not exceed the amount actually paid for the domain
• LuxyNames is not responsible for losses arising from failed negotiations or abandoned transactions

11. Indemnification

The Buyer agrees to indemnify and hold harmless The Complete Studio, its owners, family members, team members, and affiliates from any claims arising from:

• Use of a privately purchased domain
• Trademark or IP disputes
• Breach of confidentiality
• Misuse of negotiation information

12. Governing Principles & Dispute Resolution

This Policy shall be governed by generally accepted principles of commercial law.

Any disputes shall first be attempted to be resolved through good-faith discussions. If unresolved, The Complete Studio reserves the right to determine the appropriate dispute resolution mechanism or jurisdiction.

13. Policy Updates

This Policy may be updated at any time without prior notice. Continued engagement in private sales constitutes acceptance of the updated Policy.

14. Contact

For private sale enquiries, please contact us through email: support@luxynames.com or by submitting a form located at our Contact Page.